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EPIC Brokers · Insurance

Adobe Experience Platform migration for enterprise email

Outside higher ed: led a migration to AEP, AJO, and AEM for an enterprise insurance broker. Designed JSON/XML-driven journey orchestration across subscriber lists up to 1M+.

Role
Lead Email Engineer
Length
10 months
Platforms
Adobe Experience Platform, Adobe Journey Optimizer, Adobe Experience Manager
Subscribers migrated
Weekly campaigns

Background

EPIC Brokers was migrating off a legacy stack into the Adobe enterprise platform suite. Subscriber lists ranged from 35K to over 1M; the migration had to land without losing campaign continuity.

The Engagement

Designed and shipped the JSON/XML-driven journey orchestration in Adobe Journey Optimizer. Configured Channel Surface for optimized customer engagement. Owned product-release communications across the migration period.

Included here as proof of enterprise-scale technical chops outside the higher-ed vertical.

This case study is being expanded with full results. Contact us for the complete engagement detail.